The True Cost of Losing a Customer

Calculating Lifetime Customer Value

The Cost of Customer Retention vs Acquisition

A Real Life Example

Protecting Against the Cost of Losing a Customer

Grab our latest eBook, Is a Strategic Contact Center Partnership Even Possible?

--

--

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Blue Ocean

Blue Ocean

We provide customer contact solutions for some of the world's best brands. We employ smart, capable people who create extraordinary service experiences.